Great Customer Service

We understand the extra attention needed in selling personalised gifts and you can expect your order to be delivered correctly and promptly.

We take great pride and care to ensure our customers receive a fantastic service. Our contact details are easily found on all our sites, and we have a team of trained professional customer service operators who answer calls promptly without bombarding callers with a thousand options.

We provide easily accessible on-line facilities to further enhance our after care service – such as our online tracking service where customers can check the status of their orders or our facility to allow customers to change or order different personalisation details on our book products (more info).

As we own or create and manufacture the products ourselves, you have the assurance that we can solve issues quickly.